Frequently Asked Questions
1. What plans does Dhanarthi offer?
We offer flexible subscription plans to suit beginners, active researchers, and professionals. Choose from monthly or yearly options with full access to screeners, filters, and market research tools.
2. What's the difference between Free and Pro plans?
The Free Plan includes 10 AI-Powered Deep Stock Insights, 10 Financial Report Analysis, limited screener access, and basic support. The Premium Plan provides unlimited access to all features, full screener tools, and dedicated support at just ₹499/month after a 14-day free trial.
3. What are credits and how do they work?
Credits are used to generate detailed reports and deep scan analysis. Free users get 10 credits for Financial Report Analysis and 10 AI-Powered Deep Stock Insights. Premium users enjoy unlimited credits, while Professional users get 700 Deep Scan Credits with Top-Up options available.
4. Are there any hidden fees?
No. All pricing is transparent with no hidden charges. You pay only for the plan you choose.
5. What payment methods are accepted?
We accept credit cards, debit cards, net banking, UPI, and QR code payments, ensuring fast and secure transactions.
6. Is my payment information secure?
Yes, absolutely! Your payment information is 100% secure with us. We use Razorpay, one of India's most trusted and PCI DSS-compliant payment gateways, to process all transactions on our website.
7. Do you provide support if I encounter any issues with my Premium or Professional Plan?
Yes, we offer dedicated support for all our paid plan users Premium and Professional. You'll have access to 24/7 support to resolve any queries or issues you may have, ensuring your platform experience is smooth and uninterrupted.
8. Can I access Dhanarthi from multiple devices?
Yes, you can access Dhanarthi from multiple devices. We also have the Dhanarthi app available on the Play Store, which you can download directly from the link on our website. Whether you prefer using a desktop, tablet, or smartphone, you can stay updated on your stock market research anytime, anywhere.
9. What happens if I cancel my subscription?
If you cancel your Dhanarthi Premium or Professional Plan subscription, you won't be charged for the next billing cycle. However, you can still enjoy access to your current plan until the end of your active monthly billing period. After that, your account will revert to the Free Plan.
10. How can I contact Dhanarthi or get help if I face any issues?
If you have any questions, feedback, or face issues with your plan or tools, you can visit our Help Center for quick guides and FAQs. You can also reach us anytime through our Contact Us page or email us at support@dhanarthi.com — our team will be happy to assist you.
